Balihoo Privacy Policy
Balihoo.com has created this privacy statement ("Statement") in order
to demonstrate our commitment to customer privacy. Privacy on the balihoo.com web
site (the "Site") is of great importance to us. Because we gather important
information from our visitors and customers, we have established this Statement
as a means to communicate our information gathering and dissemination practices.
We reserve the right to change this Statement and will provide notification of the
change at least thirty (30) business days prior to the change taking effect.
COLLECTED INFORMATION:
We require customers who register to use the services offered on our Site (collectively,
the "Service") to give us contact information, such as their name, company
name, address, phone number, and e-mail address, and financial qualification and
billing information, such as billing name and address, credit card number, and the
number of users within the organization that will be using the Service. At the time
you express interest in attaining additional information, or when you register for
the Service, we may also ask for additional personal information, such as title,
department name, fax number, or additional company information, such as annual revenues,
number of employees, or industry. Customers can opt out of providing this additional
information by not entering it when asked. Customers can update or remove their
personal information at any time by logging into the Website and editing their Personal
Information within Setup. Customers can view their updated profile to confirm their
edits have been made. Balihoo.com uses the information that we collect to set up
the Service for individuals and their organizations. We may also use the information
to contact customers to further discuss customer interest in our company, the Service
that we provide, and to send information regarding our company or partners, such
as promotions and events. Customers are invited to receive an email newsletter by
providing an email address. Customer email addresses and any personal customer information
will not be distributed or shared with third parties. Customers can opt out of being
contacted by us, or receiving such information from us, at any time by sending an
email to support@balihoo.com.
Separately, customers are also asked to provide an email address when registering
for the Service, in order to receive a username and password. We may also email
information regarding updates to the Service or company, and will send a Customer
Newsletter. Again, email will not be distributed or shared and customers can opt
out of receiving any communication by emailing support@balihoo.com at the time it is distributed, or
at the time any customer registers for the Service. Except as we explicitly state
at the time we request information, or as provided for in the balihoo.com Master
Subscription Agreement, we do not disclose to third parties the information provided.
All financial and billing information that we collect through the Site is used solely
to check the qualifications of prospective customers and to bill for the Service.
This billing information is not used by balihoo.com for marketing or promotional
purposes. Balihoo.com uses a third-party intermediary to manage the credit card
processing. This intermediary is solely a link in the distribution chain, and is
not permitted to store, retain, or use the information provided, except for the
sole purpose of credit card processing. Other third parties, such as content providers,
may provide content on the web Site but they are not permitted to collect any information
nor does balihoo.com share user information with these parties. Customers of the
Service will be using the Site to host data and information ("Data").
Balihoo.com will not review, share, distribute, print, or reference any such Data
except as provided in the balihoo.com Master Subscription Agreement, or as may be
required by law. Individual records may at times be viewed or accessed only for
the purpose of resolving a problem, support issue, or suspected violation of the
Master Subscription Agreement, or as may be required by law. Of course, customers
are responsible for maintaining the confidentiality and security of their user registration
and password. Balihoo.com may also collect certain information from visitors to
and customers of the Site, such as Internet addresses. This information is logged
to help diagnose technical problems, and to administer our Site in order to constantly
improve the quality of the Service. We may also track and analyze non-identifying
and aggregate usage and volume statistical information from our visitors and customers
and provide such information to third parties. If a user elects to use our referral
service for informing a friend about our site, we ask them for the friend's name
and email address. balihoo.com will automatically send the friend a one-time email
inviting them to visit the site. balihoo.com does not store this information.
COOKIES:
When you interact with the balihoo.com Website we strive to make that experience
easy and meaningful. When you come to our Web site, our Web server sends a cookie
to your computer. Cookies are files that Web browsers place on a computer's hard
drive and are used to tell us whether customers and visitors have visited the Site
previously. Standing alone, cookies do not identify you personally. They merely
recognize your browser. Unless you choose to identify yourself to balihoo.com, either
by responding to a promotional offer, opening an account, or registering for a 30-day
Test Drive, you remain anonymous to balihoo.com. Cookies come in two flavors: session
and persistent-based. Session cookies exist only during an online session. They
disappear from your computer when you close your browser software or turn off your
computer. Persistent cookies remain on your computer after you've closed your browser
or turned off your computer. They include such information as a unique identifier
for your browser. balihoo.com uses session cookies containing encrypted information
to allow the system to uniquely identify you while you are logged in. This information
allows balihoo.com to process your online transactions and requests. Session cookies
help us make sure you are who you say you are after you've logged in and are required
in order to use the balihoo.com application. balihoo.com uses persistent cookies,
that only balihoo.com can read and use, to identify the fact that you are a balihoo.com
customer or prior balihoo.com Website visitor (whatever the case may be). We are
especially careful about the security and confidentiality of the information stored
in persistent cookies. For example, we do not store account numbers or passwords
in persistent cookies. Users who disable their Web browsers' ability to accept cookies
will be able to browse our Website but will not be able to successfully use our
Service.
THIRD-PARTY COOKIES:
We may from time to time engage third parties to track and analyze non-personally
identifiable usage and volume statistical information from visitors to our website
to help us administer our website and improve its quality. Such third parties may
use cookies to help track visitor behavior. Such cookies will not be used to associate
individual website visitors to any personally identifiable information. All data
collected by such third parties on behalf of balihoo.com is used only to provide
us with information on site usage and is not shared with any other third parties.
THIRD-PARTY SITES:
The Site contains links to other web sites. balihoo.com is not responsible for the
privacy practices or the content of these other web sites. Customers and visitors
will need to check the policy statement of these others web sites to understand
their policies. Customers and visitors who access a linked site may be disclosing
their private information. It is the responsibility of the user to keep such information
private and confidential.
SECURITY:
Our Site has security measures in place to help protect against the loss, misuse,
and alteration of the Data under our control. When our Site is accessed using Netscape
Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket
Layer (SSL) technology protects information using both server authentication and
data encryption to help ensure that Data is safe, secure, and available only to
you. Balihoo.com also implements an advanced security method based on dynamic data
and encoded session identifications, and hosts the Site in a secure server environment
that uses a firewall and other advanced technology to prevent interference or access
from outside intruders. Finally, balihoo.com provides unique user names and passwords
that must be entered each time a customer logs on. These safeguards help prevent
unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.
SECURITY STATEMENT:
Balihoo.com utilizes some of the most advanced technology for Internet security
available today. When you access our site using Netscape Navigator 6.0, Mozilla
Firefox 1.0, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket
Layer (SSL) technology protects your information using both server authentication
and data encryption, ensuring that your data is safe, secure, and available only
to registered Users in your organization. Your data will be completely inaccessible
to your competitors.
Balihoo.com provides each User in your organization with a unique user name and
password that must be entered each time a User logs on. Balihoo.com issues a session
"cookie" only to record encrypted authentication information for the duration
of a specific session. The session "cookie" does not include either the
username or password of the user. Balihoo.com does not use "cookies" to
store other confidential user and session information, but instead implements more
advanced security methods based on dynamic data and encoded session IDs.
In addition, Balihoo.com is hosted in a secure server environment that uses a firewall
and other advanced technology to prevent interference or access from outside intruders.
OPT-OUT POLICY:
Balihoo.com offers its visitors and customers a means to choose how we may use information
provided. If, at any time after registering for information or ordering the Service,
you change your mind about receiving information from us or about sharing your information
with third parties, send us a request specifying your new choice. Simply send your
request to support@balihoo.com.
CORRECTING & UPDATING YOUR INFORMATION:
If customers need to update or change registration information they may so by editing
the user or organization record. To update a User Profile, log on to balihoo.com
and select Setup to add or update information. To update Organization's data, log
on to balihoo.com and select Organization Setup. To update billing information please
email support@balihoo.com or call 877-827-3100. To discontinue the Service and to have data returned, email support@balihoo.com or
call 877-827-3100. balihoo.com will respond to your correction or update request
within at most 30 days from the date of your request.
ADDITIONAL INFORMATION:
Questions regarding this Statement or the practices of this Site should be directed
to balihoo.com's Security Administrator by e-mailing such questions to security@balihoo.com or by regular mail addressed to balihoo.com,
inc., Attn: Security Administrator, 404 S 8th St, Suite 400, Boise, Idaho 83702
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